Alongside our leisure client base, we have a dedicated corporate desk that sees to all the needs of our corporate clients and their staff.
WE MEAN BUSINESS
Sure Stellenbosch Travel supports a business to business relationship – you can be confident that you can work with us in an open and honest manner. We have a comprehensive knowledge and understanding of the total travel process, its intricacies and dynamics. This means that our commitment in meeting your travel service provider requirements is relevant to your business needs and developed to meet the South African environment and resulting unique challenges.
Our account managers have over 20 years of experience in facilitating a fully integrated Concierge Service for our clients, not only saving them time by taking the admin out of booking travel but also save our clients money by minimizing errors, and utilizing our lucrative corporate deals to ensure that every transaction is cost-effective and suited to the needs of the traveller. We also offer a 24/7 line for emergencies, so no matter what time of day or night your staff will be taken care of, no matter where in the world they are. We are also able to facilitate revenue management in line with your company policies and our strict Service Level Agreements.
- Booking of Domestic, Regional and International Flights
- Car hire – Domestic, Regional and International
- Accommodation reservations- Domestic, Regional and International
- Purchasing of Travel Insurance
- Securing Foreign exchange which can be hand delivered to your offices, if within 50km of an American Express Foreign exchange office
- Acquisition of visas (depending on the rules and regulations of the relevant country)
- Detailed management information
- 24/7/365 emergency and after-hours service – I am the emergency contact so no more call centres, all agents do have laptops with them afterhours and are always willing to assist
- Creation of, and adherence to, Travel Policy.
- Detailed Service Level Agreements.
- Corporate agreements with travel commodity suppliers.
- Leisure Travel Services for all employees.
- Organising of Incentives as well as conferencing
For our valued clients, Sure Stellenbosch Travel represents the best of both worlds; we have a global reach and access to shared expertise thanks to our national partners and international networks, but can also offer the fast-moving customer care of a local independent travel agent.
OUR NATIONAL FOOTPRINT: SURE TRAVEL
The Sure Travel brand is one of the most recognised and respected names in the Southern African travel industry, with over 80 agencies in South Africa, Namibia and Botswana. Sure Travel agencies are all independent, owner-managed businesses and because of our thorough knowledge of the local travel industry, you will find that we full understand you and your travel needs.
The size of Sure Travel’s extensive network and centralised buying power means that we are able to secure specially negotiated rates, giving you the most competitive prices. We also work smarter - using innovative, industry-leading technology so that our travel agents are always at the forefront of the industry, giving you far superior customer service.
THE WIN GLOBAL TRAVEL NETWORK
WIN, the Worldwide Independent Travel Network, is a select group of corporate travel specialists working together to provide a superior service to international clients. Each provides local service excellence using global products and technology to build a truly Locally Global solution. Participation is restricted to established and enthusiastic travel companies with professional operations and a pro-active philosophy.
Members take advantage of international opportunities by working together with a clear and common strategy: to deliver a wider variety and a better reach of service to their clients; develop technology solutions; negotiate enhanced supplier deals; and to grow business.