Alongside our leisure client base, we have a dedicated corporate desk that sees to all the needs of our corporate clients and their staff.
WE MEAN BUSINESS
Stellenbosch Travel supports a business to business relationship – you can be confident that you can work with us in an open and honest manner. We have a comprehensive knowledge and understanding of the total travel process, its intricacies and dynamics. This means that our commitment in meeting your travel service provider requirements is relevant to your business needs and developed to meet the South African environment and resulting unique challenges.
Our account managers have over 20 years of experience in facilitating a fully integrated Concierge Service for our clients, not only saving them time by taking the admin out of booking travel but also save our clients money by minimizing errors, and utilizing our lucrative corporate deals to ensure that every transaction is cost-effective and suited to the needs of the traveller. We also offer a 24/7 line for emergencies, so no matter what time of day or night your staff will be taken care of, no matter where in the world they are. We are also able to facilitate revenue management in line with your company policies and our strict Service Level Agreements.
- Booking of Domestic, Regional and International Flights
- Car hire – Domestic, Regional and International
- Accommodation reservations- Domestic, Regional and International
- Purchasing of Travel Insurance
- Securing Foreign exchange which can be hand delivered to your offices, if within 50km of an American Express Foreign exchange office
- Acquisition of visas (depending on the rules and regulations of the relevant country)
- Detailed management information
- 24/7/365 emergency and after-hours service – I am the emergency contact so no more call centres, all agents do have laptops with them afterhours and are always willing to assist
- Creation of, and adherence to, Travel Policy.
- Detailed Service Level Agreements.
- Corporate agreements with travel commodity suppliers.
- Leisure Travel Services for all employees.
- Organising of Incentives as well as conferencing
For our valued clients, Stellenbosch Travel represents the best of both worlds; we have a global reach and access to shared expertise thanks to our national partners and international networks, but can also offer the fast-moving customer care of a local independent travel agent.
OUR NATIONAL FOOTPRINT: XL TRAVEL GROUP
The XL Travel Group is a leading travel consortium with a membership base of 150 prominent travel agencies spread across Southern Africa. Due to its size and influence (annual sales exceeding R2.5 billion –USD 200 million) the XL Travel Group plays a pivotal and prominent role within the South African Travel and Tourism Industry, having the ability to maximise procurement benefits with major suppliers within the airline, hotel, car rental, inbound, and tour operating industries.
Members of the XL Group are therefore able to extend a wide range of cost-saving benefits to their clientele through some 900 highly trained travel counsellors. The strength of the XL Travel Group lies in its diversity, entrepreneurial spirit of its owner-managed agencies and travel management companies. This expertise ensures that the Group's procurement benefits, integrated with the entrepreneurial flair of its owner managed operations, provides both the leisure and corporate clients with the very best in service delivery and price. The need to diversify and specialise in a changing environment is reflected in many agencies becoming specialists in travel management, cruising, destination and leisure travel, event management, trade fairs and conferencing.
THE WIN GLOBAL TRAVEL NETWORK
WIN, the Worldwide Independent Travel Network, is a select group of corporate travel specialists working together to provide a superior service to international clients. Each provides local service excellence using global products and technology to build a truly Locally Global solution. Participation is restricted to established and enthusiastic travel companies with professional operations and a pro-active philosophy.
Members take advantage of international opportunities by working together with a clear and common strategy: to deliver a wider variety and a better reach of service to their clients; develop technology solutions; negotiate enhanced supplier deals; and to grow business.